๐ FAQ (Frequently Asked Questions)
1. How many times can I download my product?
You can download your files unlimited times. However, we recommend saving them to your device or cloud storage (Google Drive, Dropbox, etc.) to avoid losing them.
2. What file formats do you provide?
All products come in high-quality PDF format. Some bundles may also include PNG or PPTX โ this is clearly mentioned in the product description.
3. Can I get a refund if I bought the product by mistake?
Because our products are digital and delivered instantly, refunds are not available. However, if you experience a technical issue, contact us within 7 days for a replacement.
4. Are your products printable at home?
Yes! All files are designed in high-resolution CMYK and standard sizes (A4, US Letter) to work with any home printer. We recommend using heavier paper (e.g., 160 gsm) for best results.
5. Can I resell or share your products?
No, all products are for personal use only. Reselling, redistributing, or sharing the files in any commercial way is not allowed. For commercial licenses, please contact us.
6. Do your files work with GoodNotes or Notability?
Yes! Our PDFs are compatible with GoodNotes, Notability, and other digital planning apps. They include fillable text fields and internal links for easy navigation.
7. Do you offer freebies or discounts?
Yes! Subscribe to our email newsletter and you’ll receive a free habit tracker as a welcome gift, plus early access to sales and new products.
8. How can I contact support?
You can reach us at support@vividprintables.com. We typically respond within 24 hours.