Returns & Refunds Policy
1. No Refunds on Digital Products
Because our products are digital and delivered instantly after purchase, we do not offer refunds or exchanges. All sales are final.
2. Technical Issues
If you experience a technical issue with your download (e.g., corrupted file, wrong format), please contact us within 7 days of purchase. We will verify the issue and send you a replacement file promptly.
3. How to Request a Replacement
To request a replacement, email us at support@vividprintables.com with:
- Your order number
- A brief description of the issue
- (Optional) A screenshot of the problem
4. Exceptions
Refunds may be considered in rare cases of duplicate payments or accidental purchases, provided you contact us within 24 hours of the order. Approval is at our sole discretion.
5. Contact Us
For any questions, email: support@vividprintables.com